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Requesting a Transcript
The Office of the University Registrar does not charge a per transcript
processing fee, however, transcripts may be requested to be sent via Federal Express for next day delivery at the
requestor's expense.
All transcript requests are processed within 3 business days unless
otherwise noted below. The Office of the University Registrar offers several different methods by which a transcript
may be released to a third party. Only one recipient may be identified per request form. It is possible to stipulate
that transcripts be withheld until grades and/or degrees have been posted.
How do you wish to have your transcript released?
- ACES.
Currently enrolled students, and those who were enrolled within the past academic year, should use
ACES for the submission of transcript requests to be released via
regular mail or email (transcript in pdf format). ACES should not be used to request that a
transcript be sent via fax or FedEx (see below for those methods of delivery.) There is a 9 copy limit per
request for transcripts sent via regular mail or FedEx. Requests are processed the next business day. A confirmation
will appear in ACES when the request has been processed.
- Regular mail, fax, or pickup. Complete the form on your computer, print and
sign the completed form, and submit it to the
Office of the University Registrar as an attachment to an email, or by fax, mail, or in person. There is
a 40 copy limit per request. Only the name and mailing address of the recipient should appear in the
recipient box for transcripts to be mailed. If requesting delivery by fax, the recipient box should include only
the name of the recipient and the fax number to which the transcript should be sent. If requesting
to pick up transcripts, state the name of the person to pick up the transcript(s), if other than you, and the words
"PICKUP REQUEST".
- Email (transcript in pdf format).
This option is available only to students who were enrolled in the year 2000 or later. Complete
the form on your computer, print and sign the completed form, and submit it to the Office of the University
Registrar as an attachment to an email, or by fax, mail, or in person. The recipient box on the form
should include only the name of the recipient and the email address to which the transcript
should be sent.
- Federal
Express. Next business day delivery (domestic) and 2-3 business day delivery (international) is
available through Federal Express (FedEx). The FedEx delivery fee will be paid directly to Federal Express
online with a FedEx account. Do not send cash or credit card information to the Office of the University
Registrar. We are also unable to charge an existing FedEx account number. A FedEx shipping label is
required for processing. The transcript request form should be completed online and printed. It should
then be signed and submitted along with your *FedEx shipping label to the Office of the University Registrar by
fax, mail, scanned and attached to an email, or in person. Requests received after 2:00 PM EST are subject to
being processed the following business day. We do not process FedEx Ground requests.
*FedEx offers several different account options to meet your needs. Visit
http://www.fedex.com/us/oadr/ to review account options.
Hours and Location
Regular office hours:
Monday, Wednesday, Thursday, and Friday - 8:00 a.m. to 5:00 p.m.
Tuesday - 9:00 a.m. to 5:00 p.m.
114 S. Buchanan Blvd., Smith Warehouse, Bay 9, Room A289
Mailing/Sending Information
Office of the University Registrar
Duke University
Box 90754
Durham,NC 27708-0754
Fax: 919-684-4500
Email: registrar@duke.edu
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